Store Policy
​Shipping & Delivery
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All orders are processed within 1–3 business days.
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Standard shipping usually takes 3-7 business days depending on your location. Once your order has shipped, you will receive a confirmation email with tracking information.
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Please ensure your shipping address is correct at checkout. Kingdom Keychains by Kema is not responsible for lost, delayed, or misdelivered packages due to incorrect address information.
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Shipping times may vary based on carrier delays.
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Orders placed on the weekends will be processed on the next business day.
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Returns & Exchanges
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No refunds. Due to the nature of products, all sales are final.
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We do not accept returns or exchanges, except in the case of a defective or damaged item upon arrival.
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If your item arrives damaged, please contact me within 48 hours of delivery with:
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Your order number.
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Clear photos of the damaged items.
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Approved replacements will be issued at my discretion.
Cancellations
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No cancellations on already placed orders.
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Orders cannot be canceled once they have been processed or shipped. Please review your order carefully before completing your purchase.
Product Variations
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Each keychain is handcrafted and may feature slight variations in color, tassel style, or placement. These natural differences make each piece unique and are not considered defects.
Purpose & Disclaimer
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Our products are designed to inspire, uplift, and encourage faith. They are not intended to replace prayer, scripture study, or spiritual guidance.
Contact Us
If you have any questions, please contact me using the "Contact Kema" page or via email at kingdomkreationsbykema@gmail.com.
